I am using Beacon 241 for the first time. I am using the iphone app to configure the beacons. I need to change their udid. I go to the bluetooth menu option and select the listed beacon. I get the error “The periperal has disconnected”. how do i change the udid?
Can someone please guide me on how to do this?
Please refer the blog and try again.
Thanks. I did refer to the ios guide. the guide has no information on root cause of the error i get and the solution.
The moment i tap the beacon in the bluetooth menu, the app tries to connect to the beacon and then gives me error " The periperal has disconnected"
G N Nagaraj
What’s your iOS version? Please re-enable the bluetooth and try again.
You should close to the beacon for better connection.
I mean keep the phone near the beacon as possible.
its about 15 cms away!
As a new user i cannot upload screen shots, else i could have shown the error screen. The app detects the beacon but does not connect to it in the bluetooth menu
I think you should try to re-enable bluetooth or restart the phone.
We have tested many phones.
how does one re-enable bluetooth on iphone 5?
Open Settings.app -> Bluetooth, disable and enable it.
i reset the bluetooth and powered off my phone and switched it back. I get the same error. Is there a email id where i could mail the screen shots
I have sent you a private message. Please check it.
pl check your email. Any help will be deeply appreciated
Have you changed the advertising interval to a big value? It will be difficult to connected if the advertising value is too big.
No default values. Is there a possibility of the beacon being faulty? It relieved it on wed last week from a reseller on eBay.in
How can I rule out beacon fault ? Are there any tests?
I’m so sorry. No any ideas if you can’t found other iOS devices.
You can contact the reseller for a refund.
Dear Aprilpea , You should focus on resolving the issue rather then asking the person to get it refunded. If you still insist for him to get it refunded then i am the seller from india who sold the item to him. The Cost incurred to buy the item from you + shipping cost+ import custom duty + Local Shipping Cost in india would you pay in Chinese RMB to my china Bank account for the lost of faulty module ? I would be glad to give him new pc for replacement.
Hi, I tried with another iphone 5s. Same error.
The April Beacon ios app detects the beacon and shows it. When I go to the bluetooth menu of the app, I can see the beacon. The moment i select the beacon, it tried for a long time to connect to it to get the settings and the connection fails, giving the rror I had described and attached the screen shots in my earlier posts in this thread.