Not able to update firmware BLE GW v4

[chuzai]

I go to Advanced → Upgrade but nothing happened

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My gw firmware is 1.3.8

[aprilpea]

Please check our email instead

[thryvos]

@aprilpea I am having the same issue, can you guide me how to solve it? Thanks.

[aprilpea]

You should add a new post.

We’ve pushed OTA file for fw v1.3.0.1. Please try update again

[thryvos]

Thanks, it works.