Not able to update firmware BLE GW v4

I go to Advanced → Upgrade but nothing happened


My gw firmware is 1.3.8

Please check our email instead

@aprilpea I am having the same issue, can you guide me how to solve it? Thanks.

You should add a new post.

We’ve pushed OTA file for fw v1.3.0.1. Please try update again

Thanks, it works.