Having trouble connecting AB BLE Gateway V3 to AWS IOT

marassa · January 17, 2018, 8:04am

Hi there,
Has anybody successfully connected the gateway to AWS IOT? I’ve got a couple of Ruuvitag beacons transmitting in Eddystone URL mode and RAW (manufacturer specific) mode, I can see that the gateway can read them and upload to my test MQTT server (with no security) but when I set up the gateway to upload to my AWS endpoint I don’t see anything in AWS. I set up an AWS “thing” according to the AWS tutorial, created a policy, certificate, keys etc but when I subscribe to # in the AWS test MQTT client I don’t see any messages from the gateway and I have no idea where to look for logs, error messages etc. Will appreciate any insight on how to debug this link.
Best regards,
Andrei

aprilpea · January 18, 2018, 2:11am

The AWS IoT SDK will force encode the data with UTF-8 currently. So the data is broken by the encoding. It can’t work yet.

marassa · January 18, 2018, 4:32am

Sorry, do I get it right that you are advertising and selling something that can’t work as advertised???

aprilpea · January 18, 2018, 6:23am

My co-worker will do some testing today. I will reply to you later.

aprilpea · January 19, 2018, 2:46am

There’s a bug for upload data to AWS IoT. We’ll release a new image that fixed the issue next week. I’ll let you know when it’s available.

aprilpea · January 23, 2018, 5:58am

The image for upgrade is available. It fix the bug for connect AWS IoT. How to upgrade it.

Download the image file and extract the file
Burn the file to the SD card with software ImageUSB
Restart gateway V3

marassa · January 23, 2018, 3:58pm

Thanks for the update - I upgraded the firmware, set it up again with the same params but still can’t see anything in AWS IOT test MQTT client… Anything else that could go wrong?

aprilpea · January 24, 2018, 1:36am

Could you please send a private message to me about the params you set?

marassa · January 24, 2018, 6:38am

Sure, but I can’t find how to send private messages here. Please explain how or send me a PM and I will reply.
Thank you!

aprilpea · January 24, 2018, 6:48am

click my avatar -> Message to send PM

marassa · January 24, 2018, 7:15am

Clicking your avatar was the very first thing I tried
Where’s “Message”?

marassa · January 30, 2018, 1:45pm

Just to end this thread on a positive note: after a couple of firmware upgrades everything works as advertised!
If you need to send data to AWS IoT:
a) make sure you’re running the latest firmware and
b) don’t use the “AWS IOT” tab but set it up in the MQTT tab (as of today, at least).

aprilpea · January 31, 2018, 1:50am

Thank you.

We’ll update firmware to latest one soon.