DETECTION of AB BLE

unable to connect and detect in lan and gateway config tool.

Have you also sent email to our supports? We will reply to you with email. Please send a photo about how you wire the power cable and ethernet cable.

Thank you

Thank you its been cleared,
I was connecting the device directly through lan port instead it worked well when we connect our device with Tp-link router through Ethernet while laptop was communication with wifi of router.