Can't connect to ab gateway ip

#1

Can’t connect to ab gateway ip to configure. I connect to gateway ap and I can’t connect to IP. Is there any way to fix this

#2

Which model BLE gateway did you buy? Is it this one?

#3

v2. I set up the gateway but it seems that I can’t access the ip to configure

#4

Please check the wiki. Did you access the IP 192.168.4.1?

#5

yes I have. Any idea

#6

Did you use laptop to connect the IP and access the IP? Don’t use mobile to do this.

#7

yes I did

#8

did you turn on proxy for your browser? it will also make the IP unavailable.

#9

No It comes with err connection timeout

#10

I’ve turned off proxy and it comes with message Reply from 192.168.4.2: Destination host unreachable.

#12

Please try these steps

  • Connect the IP first
  • open a command line window. For windows, you should press shortcut win+R and type cmd in the popup window
  • type ipconfig to check your IP. Your IP should be 192.168.4.2 if connected to the gateway. Take a screenshot for it if possible
  • ping IP 192.168.4.1 and take a screenshot for it
  • Access the URL in your browser http://192.168.4.1

Thank you

#13

connected to gateway. entered command ipconfig and got

.

Also executed ping 192.168.4.1 and got image

Finally the site could’nt be accessed http://192.168.4.1

Is there Any solution for me?

Cheers,
Gladiator

#14

could you please also try other computer? we’ll send a replacement gateway to you if it still can’t work