BLE gateway v4 does not connect to any WIFI


Our company is evaluating this device for it’s use in our projects

After configuring it successfully , it does not connect to any wifi. We tried both WPA2 and open networks.
Here are the device details

|Firmware Version||
|Hardware Version|4.0|
|Serial Number|1907696|
|IP Address||

Please help troubleshooting this issue


Please update the firmware to latest v1.2.5.6 first

How To Upgrade Firmware

  • Wire the ethernet cable for gateway
  • Open the config tool, connect the gateway
  • navigate to page advance and click “Update”
  • Wait for update

Let me if this work for you

It works with the new firmware.