# 部分设备获取不到广播数据 **URL:** \ **Category:** BLE Gateway\ **Created:** [March 30, 2021, 7:07am UTC](https://bbs.aprbrother.com/t/topic/1754 "2021-03-30T07:07:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 7:07am UTC](https://bbs.aprbrother.com/t/topic/1754/1 "2021-03-30T07:07:19Z")
2个同款的设备，有1个能获取到广播数据，另一个获取不到。 红色标记的可获取，黄色标记的gateway获取不到: ![2021-03-30 14-28-36 的屏幕截图](https://bbs.aprbrother.com/uploads/default/original/1X/783e2682bf1b8b925a67cba9295ec1b97ae45b91.png) ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 7:08am UTC](https://bbs.aprbrother.com/t/topic/1754/2 "2021-03-30T07:08:44Z")
![image](https://bbs.aprbrother.com/uploads/default/original/1X/5cbb9393c4007f29134ab0179574035f24e8f822.png) gateway只能采集到红色标记广播 ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 30, 2021, 7:15am UTC](https://bbs.aprbrother.com/t/topic/1754/3 "2021-03-30T07:15:18Z")
你有没有开启什么过滤器？请列出这些设置 - RSSI Filter - Scan Mode - Advertising Filter - Manufacturer ID Filter (如果有的话) - Duplicate Filter ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 7:26am UTC](https://bbs.aprbrother.com/t/topic/1754/4 "2021-03-30T07:26:52Z")
![image](https://bbs.aprbrother.com/uploads/default/original/1X/8f2a7d7ab95cd6c9a54285230e43bbc8136bada6.png) 只有RSSI ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 30, 2021, 7:29am UTC](https://bbs.aprbrother.com/t/topic/1754/5 "2021-03-30T07:29:22Z")
有没有可能是距离太远？你可以将RSSI Filter设置为Default然后再检查一下 ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 7:32am UTC](https://bbs.aprbrother.com/t/topic/1754/6 "2021-03-30T07:32:22Z")
设置成default也还是获取不到 ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 30, 2021, 7:35am UTC](https://bbs.aprbrother.com/t/topic/1754/7 "2021-03-30T07:35:35Z")
请下载手机app` nRF Connect`，然后用这个app来scan周围的蓝牙设备，看看能不能同时找到这两个设备。 一般的来说，只要nRF Connect能找到，网关就可以找到它的广播，另外请提供一下网关的固件版本号，你可以在配置工具的Dashboard界面看到这个 ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 8:16am UTC](https://bbs.aprbrother.com/t/topic/1754/8 "2021-03-30T08:16:04Z")
![Screenshot_20210330_160723_no.nordicsemi.android.mcp](https://bbs.aprbrother.com/uploads/default/original/1X/791d2553ca72575ca81ad18047e1afcf6433bbb9.jpeg) 2个都能发现。 ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 8:17am UTC](https://bbs.aprbrother.com/t/topic/1754/9 "2021-03-30T08:17:48Z")
![1617092173516](https://bbs.aprbrother.com/uploads/default/original/1X/df119a58b999d2ebce3913b44f2df6d6316182b7.jpeg) gateway固件信息 ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 30, 2021, 8:56am UTC](https://bbs.aprbrother.com/t/topic/1754/10 "2021-03-30T08:56:48Z")
看上去像是有其它的filter配置生效了，你可以下载我们[最新的配置工具 v1.3.2](https://github.com/AprilBrother/gw4-config-tool/releases/tag/v1.3.2). 检查一下有没有设置`mac address filter` 这个网关有没有其它同事事先设置过? ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 9:26am UTC](https://bbs.aprbrother.com/t/topic/1754/11 "2021-03-30T09:26:32Z")
新版本看到有mac过滤，应该是以前添加的，谢谢，解决了~ ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 9:53am UTC](https://bbs.aprbrother.com/t/topic/1754/12 "2021-03-30T09:53:37Z")
新版本里有Manufacturer ID filter，这个功能可以使用吗？我试了一下，没有效果。 ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 30, 2021, 9:56am UTC](https://bbs.aprbrother.com/t/topic/1754/13 "2021-03-30T09:56:53Z")
你需要将固件升级到1.4.11以上才可以使用这个功能。需要在配置工具的`Advanced` → `Update`升级固件两次 ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 10:04am UTC](https://bbs.aprbrother.com/t/topic/1754/14 "2021-03-30T10:04:44Z")
升级完成后还是1.2.5.29，没有变化，提示升级成功。 ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 30, 2021, 10:20am UTC](https://bbs.aprbrother.com/t/topic/1754/15 "2021-03-30T10:20:07Z")
建议尝试 - 用网线连接升级，我们测试有部分移动网络无法升级成功 - 试试用手机做热点，然后网关连在手机热点上升级 ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 30, 2021, 2:34pm UTC](https://bbs.aprbrother.com/t/topic/1754/16 "2021-03-30T14:34:02Z")
试过了公司的电信网络，连接的网线，回家用了家里的WIFI，又分别用电信和移动手机热点更新，都没成功，还是1.2.5.29 🤣，还有其它方式吗？ ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 31, 2021, 2:21am UTC](https://bbs.aprbrother.com/t/topic/1754/17 "2021-03-31T02:21:51Z")
刚刚试了联通的也还是不行 ---
**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\ **Post date:** [March 31, 2021, 3:08am UTC](https://bbs.aprbrother.com/t/topic/1754/18 "2021-03-31T03:08:06Z")
这个比较奇怪，你再尝试这样操作升级 - 打开配置工具连接网关 - 点击 Advanced → `Testing Version` - 选择`Stable Branch` → OK, 下方会提示"Selected stable branch" - 重新点击Update升级固件 如果可能，也可以尝试连接你家路由器的网线升级，家庭宽带一般升级很流畅 ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 31, 2021, 9:29am UTC](https://bbs.aprbrother.com/t/topic/1754/19 "2021-03-31T09:29:54Z")
能试的网络条件都测试过了，挂SS也试过还是不行，抓包看了一下好像bin文件获取404，这个地址我换成1.2.5.22能下载到bin文件，是不是服务器上文件没有呀。 ![image](https://bbs.aprbrother.com/uploads/default/original/1X/6a91d68e2c4ef498b2c81bb102af29c60c05d025.png) ---
**Author:** ![vincent](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/v/e9bcb4/32.png) [@vincent](https://bbs.aprbrother.com/u/vincent)\ **Post date:** [March 31, 2021, 9:53am UTC](https://bbs.aprbrother.com/t/topic/1754/21 "2021-03-31T09:53:15Z")
下载不了，返回404 [Next page](https://bbs.aprbrother.com/t/topic/1754.md?page=2)