# Gateway cannot be detected when setup using WIFI

**URL:** <https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725>\
**Category:** BLE Gateway\
**Created:** [December 21, 2020, 1:48am UTC](https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725 "2020-12-21T01:48:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chuzai](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/c/b5e925/32.png) [@chuzai](https://bbs.aprbrother.com/u/chuzai)\
**Post date:** [December 21, 2020, 1:48am UTC](https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725/1 "2020-12-21T01:48:31Z")

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I have one gateway not able to be detected by BLEViewer and GatewayConfigTool when setup using WIFI, it can only be detected when I plug in LAN cable.

I have others gateway using the same wifi setting and same power adapter is no issue on that. Only 1 gateway giving me the issue.

Any idea how to solve this?

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**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\
**Post date:** [December 21, 2020, 4:09am UTC](https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725/2 "2020-12-21T04:09:30Z")

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Do you type any blank in the SSID or passcode? You can access the config parameters by URL

`http://{THE-IP-OF-YOUR-GATEWAY/connection`

see the field ssid and passcode

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**Author:** ![chuzai](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/c/b5e925/32.png) [@chuzai](https://bbs.aprbrother.com/u/chuzai)\
**Post date:** [December 21, 2020, 4:25am UTC](https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725/3 "2020-12-21T04:25:31Z")

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Nope. Both SSID and passcode should be key in correctly, as I key in the same value into other gateway was able to detect.

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**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\
**Post date:** [December 21, 2020, 5:17am UTC](https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725/4 "2020-12-21T05:17:05Z")

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Could you please take a screenshot for accessing the url?

`http://{THE-IP-OF-YOUR-GATEWAY/connection`

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**Author:** ![chuzai](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/c/b5e925/32.png) [@chuzai](https://bbs.aprbrother.com/u/chuzai)\
**Post date:** [December 21, 2020, 5:28am UTC](https://bbs.aprbrother.com/t/gateway-cannot-be-detected-when-setup-using-wifi/1725/5 "2020-12-21T05:28:32Z")

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OK. Will take screenshot when I back to office, currently we unable to go back office.