# BLE Gateway - No Data

**URL:** <https://bbs.aprbrother.com/t/ble-gateway-no-data/1817>\
**Category:** BLE Gateway\
**Created:** [January 25, 2022, 1:53am UTC](https://bbs.aprbrother.com/t/ble-gateway-no-data/1817 "2022-01-25T01:53:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bhouchen](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/b/e36b37/32.png) [@bhouchen](https://bbs.aprbrother.com/u/bhouchen)\
**Post date:** [January 25, 2022, 1:53am UTC](https://bbs.aprbrother.com/t/ble-gateway-no-data/1817/1 "2022-01-25T01:53:14Z")

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Since updating to firmware 1,5.2 the gateway stops sending any device data to mqtt after a while. The only way to fix is to reboot. The device is advertising it’s version information but no other data.

 ![Screenshot 2022-01-25 145206](https://bbs.aprbrother.com/uploads/default/original/1X/b2f643f24d3eba398c441c4bc352c975dc3f7064.png)

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**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\
**Post date:** [January 25, 2022, 2:08am UTC](https://bbs.aprbrother.com/t/ble-gateway-no-data/1817/2 "2022-01-25T02:08:19Z")

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Thanks for report. We’ll check the issue and reply to you ASAP.

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**Author:** ![aprilpea](https://bbs.aprbrother.com/user_avatar/bbs.aprbrother.com/aprilpea/32/9_2.png) [@aprilpea](https://bbs.aprbrother.com/u/aprilpea)\
**Post date:** [January 25, 2022, 2:59am UTC](https://bbs.aprbrother.com/t/ble-gateway-no-data/1817/3 "2022-01-25T02:59:34Z")

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We pushed v1.5.3 OTA firmware online. Please try to update the version and test again.

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**Author:** ![bhouchen](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/b/e36b37/32.png) [@bhouchen](https://bbs.aprbrother.com/u/bhouchen)\
**Post date:** [January 25, 2022, 3:53am UTC](https://bbs.aprbrother.com/t/ble-gateway-no-data/1817/4 "2022-01-25T03:53:33Z")

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Thanks, I have applied the new firmware and see if it fails again.

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**Author:** ![bhouchen](https://bbs.aprbrother.com/letter_avatar_proxy/v4/letter/b/e36b37/32.png) [@bhouchen](https://bbs.aprbrother.com/u/bhouchen)\
**Post date:** [January 27, 2022, 3:40am UTC](https://bbs.aprbrother.com/t/ble-gateway-no-data/1817/5 "2022-01-27T03:40:17Z")

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Working again now, thanks.