Having trouble connecting AB BLE Gateway V3 to AWS IOT


#1

Hi there,
Has anybody successfully connected the gateway to AWS IOT? I’ve got a couple of Ruuvitag beacons transmitting in Eddystone URL mode and RAW (manufacturer specific) mode, I can see that the gateway can read them and upload to my test MQTT server (with no security) but when I set up the gateway to upload to my AWS endpoint I don’t see anything in AWS. I set up an AWS “thing” according to the AWS tutorial, created a policy, certificate, keys etc but when I subscribe to # in the AWS test MQTT client I don’t see any messages from the gateway and I have no idea where to look for logs, error messages etc. Will appreciate any insight on how to debug this link.
Best regards,
Andrei


#2

The AWS IoT SDK will force encode the data with UTF-8 currently. So the data is broken by the encoding. It can’t work yet.


#3

Sorry, do I get it right that you are advertising and selling something that can’t work as advertised???


#4

My co-worker will do some testing today. I will reply to you later.


#5

There’s a bug for upload data to AWS IoT. We’ll release a new image that fixed the issue next week. I’ll let you know when it’s available.


#6

The image for upgrade is available. It fix the bug for connect AWS IoT. How to upgrade it.

  • Download the image file and extract the file
  • Burn the file to the SD card with software ImageUSB
  • Restart gateway V3

#7

Thanks for the update - I upgraded the firmware, set it up again with the same params but still can’t see anything in AWS IOT test MQTT client… Anything else that could go wrong?


#8

Could you please send a private message to me about the params you set?


#9

Sure, but I can’t find how to send private messages here. Please explain how or send me a PM and I will reply.
Thank you!


#10

click my avatar -> Message to send PM


#11

Clicking your avatar was the very first thing I tried :wink:
Where’s “Message”?


#12

Just to end this thread on a positive note: after a couple of firmware upgrades everything works as advertised!
If you need to send data to AWS IoT:
a) make sure you’re running the latest firmware and
b) don’t use the “AWS IOT” tab but set it up in the MQTT tab (as of today, at least).


#13

Thank you.

We’ll update firmware to latest one soon.